When will a certain item restock?
**Stay up to date by signing up to receive our weekly emails.
When will my order ship?
**Please allow up to 5-7 business days to receive your order.
How do I apply liquid lipstick?
**Apply 1 coat with the applicator or a lip brush, let that dry then apply 1 more coat.
**Squad Girl Pinky, Taurus, and Be Blu only needs 1 coat for a perfect application.
How can I receive a refund?
*Our policy is that we don’t offer refunds, we only offer store credit.
Refunds (if applicable)
*Out of Stock Error (if applicable) on our end we will refund you immediately.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet and it has been 3 days, please contact us at firstname.lastname@example.org.
What if my product is damaged upon arrival?
Exchanges (if applicable)
*We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 1112 east 47th terrace, Kansas City, MO 64110
How do I use the gift card I purchase online?
*Currently, Gift Cards can only be used in store.
*To return your product, you should mail your product to: 1112 east 47th terrace, Kansas City, MO 64110
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.